送貨須知

Shipping Policy

UK Delivery

Free shipping on all orders £59 and above. For orders under £59, shipping rates vary based on weight, size and delivery method and are calculated at checkout. Door delivery and self pick-up options are available.

Delivery Methods (subject to availability)

Royal Mail Tracked 48: Available to all of England, Wales, Scotland and Northern Ireland. Delivered to your door, with option to collect at your local post office (by requesting on royalmail.com with your tracking number)

Evri Standard Delivery: Available to most of England and Wales, and part of Scotland. Delivered to your door.

Evri Parcel Pick-up: Available to most of England and Wales, and part of Scotland. Pick up your order at your local ParcelShop of your choice. The list of ParcelShop is available at https://www.evri.com/find-a-parcelshop?parcelShops=true

DHL eCommerce Pick-up: Available to all of England and Wales. Pick up your order at your local ServicePoint of your choice. The list of ServicePoint is available at https://send.dhlparcel.co.uk/parcel-delivery/servicepoint-locations

International Shipping

Selected countries only. Please contact us before placing your order.

Packaging

Books are carefully packaged to ensure they arrive in perfect condition.

Order Processing

Orders typically are processed within 7 business days, except for orders with pre-ordered or backordered items which will be dispatched once all items are available.

Tracking

Tracking information provided for applicable shipping methods after the item has been dispatched from our bookstore.

Lost or Damaged Items

As this falls into the responsibility of the shipping carrier, please contact us within 14 days of the expected delivery date for us to help find a resolution with you and the carrier.

Returns

Unopened items may be returned within 14 days. See our full return policy for details.