This privacy policy sets out how In Common Breath Limited uses and protects any personal information that you give us when you use our website. We are committed to protecting your privacy and will only use your personal information in accordance with this privacy policy.
What information do we collect?
We may collect the following personal information about you:
- Your name and contact information (such as your email address and phone number)
- Your delivery address, option
- Your payment information
- Your browsing history on our website
- Your IP address: When you visit our website, your IP address is automatically collected by Cloudflare and Amazon Web Services (AWS). We use this information to improve our website and services, and to comply with laws and regulations.
- Your interactions with our customer service team
- Your membership information
How do we use your information?
We use your personal information to:
- Respond to your enquiries
Process your orders and provide you with the products and services that you have requested with our payment gateway - Send you marketing communications, if you have opted in to receive them
- Improve our website and services
- Comply with laws and regulations
How do we share your information?
We may share your personal information with the following third parties:
- Payment processors (Zettle by Paypal), in order to process your payments
- Delivery companies, in order to deliver your orders
- Marketing services such as mailchimp, in order to send you marketing communications, if you have opted in to receive them
- Website analytics companies (Cloudflare), in order to improve our website and services
- Fraud prevention, when we are required to submit information for report of crime
- We will not share nor sell your personal information with any other third parties without your consent.
How long do we keep your information?
We will keep your personal information for as long as is necessary to process your orders and provide you with the products and services that you have requested. This may vary at different times for different areas of information. We will also keep your personal information for as long as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will clean up customer information if an account has been idle for over 2 years. You can reach out to us for more information.
Your rights
You have the following rights under the Data Protection Act 2018:
- The right to access your personal information
- The right to rectify your personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to object to processing of your personal information
- The right to data portability
You can exercise these rights by contacting us at we-are@in-common-breath.co.uk.
Security
We have implemented appropriate technical and organisational security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.
Third party services
Our website uses the following third party services:
- Google Fonts: Google Fonts is a service that provides access to a library of fonts. Google Fonts may collect information about your device and browsing history in order to provide you with the fonts that you have requested.
- Cloudflare: Cloudflare is a content delivery network that helps to improve the performance and security of our website. Cloudflare may collect information about your device, browsing history, and IP address.
Protonmail: Our mailing communication service. - Google Services: Google Workspace.
- WooCommerce: WooCommerce is an e-commerce platform that we use to power our online shop. WooCommerce may analyse all purchase history.
- Zettle: a payment gateway by Paypal for handling our payment processing.
Please refer to each individual service and website for their privacy policies on how they manage, handle and process personal information.
Third-party links
When you click on a link to a third-party website, you will be leaving our website and entering the website of the third party. We are not responsible for the privacy practices or security of third-party websites. It is your responsibility to read the privacy policies of third-party websites before clicking on any links. We cannot guarantee the security of any third-party website, and we urge you to take precautions when visiting any website.
Changes to this privacy policy
We may update this privacy policy from time to time. If we make any changes, we will publish the updated privacy policy on our website.
Contact us
If you have any questions about this privacy policy, please contact us at we-are@in-common-breath.co.uk.
Last updated: 26 August 2024
